Privacy Policy

Sweetynx.com respects your privacy. This Privacy Policy outlines the manner your data is collected

and used by us. You are advised to please read the Privacy Policy carefully. By accessing the services

provided by Sweetynx.com you agree to the collec􀆟on and use of your data by Sweetynx.com in the

manner provided in this Privacy Policy.

If you have ques􀆟ons or concerns regarding this statement, you can contact us at +91 93103 77264

(10:00 am to 6:00 pm, Mon to Sat) or email us at support@sweetynx.com

The Policy does not apply to the procedures and prac􀆟ces followed by en􀆟􀆟es that are not managed,

owned or controlled by Sweetynx.com or to the people that are not engaged, employed or managed

by Sweetynx.com.

Through this document, we wish to make you feel at ease while using our website and not hesitate

while sharing important informa􀆟on with us. We would like to make you aware that by using our

website you are agreeing to the collec􀆟on of certain data.

Do feel free to contact us with your ques􀆟ons or concerns about privacy on this website.

INFORMATION THAT MAY BE COLLECTED FROM YOU

Sweetynx.com collects the details provided by you on registra􀆟on together with informa􀆟on we

learn about you from your use of our services and your visits to our website and other websites

accessible from them.

Kindly note that Sweetynx.com does not collect your Payment Card details (i.e. credit/debit card

number, expira􀆟on date, CVV etc.). When you make a purchase using your card, you are

automa􀆟cally redirected to the acquiring bank payment gateway website, where all required

transac􀆟on details are captured on the secured payment page, encrypted using industry-standard

encryp􀆟on, and securely transmi􀆩ed to your card issuer for authoriza􀆟on. At no 􀆟me during the

purchase process or therea􀅌er does Sweetynx.com have access to or store your complete card

informa􀆟on.

We may collect addi􀆟onal informa􀆟on in connec􀆟on with promo􀆟ons, contests, feedback, or profile

comple􀆟on. We also monitor customer traffic pa􀆩erns and website usage to improve our services.

Only relevant and necessary informa􀆟on is collected.

Automa􀆟c Informa􀆟on Collec􀆟on

While using our website, we may collect anonymous informa􀆟on including but not limited to:

 Computer iden􀆟fica􀆟on informa􀆟on

 IP address

 Domain server

 Device type

 Browser type

Personally Iden􀆟fiable Informa􀆟on

While transac􀆟ng on our website, we may collect:

 First and last name

 Email address

 Contact number

 PIN / ZIP code

 Demographic profile (age, gender, occupa􀆟on, educa􀆟on, address – op􀆟onal)

 Personal preferences related to girls and kids fashion products

 Feedback and opinions about our products and services

We may also collect informa􀆟on related to:

 Pages visited

 Links clicked

 Products viewed, added to cart or Wishlist

 Other websites accessed simultaneously

Account Closure

You may terminate your account at any 􀆟me by wri􀆟ng to us at contact@sweetynx.com from your

registered email ID with the subject line “Please close my Sweetynx.com account”.

Account access will be disabled within 2 working days. However, your informa􀆟on may remain

archived as required by law.

WHEN / HOW DO WE COLLECT INFORMATION

We collect informa􀆟on when:

 You visit our website (anonymous data)

 You register or transact as a guest

 You place an order

 You par􀆟cipate in promo􀆟ons or provide feedback

This informa􀆟on is used to process orders, deliver products, provide customer support, and

communicate service-related updates.

HOW IS THE INFORMATION USED

We use your informa􀆟on to:

 Send registra􀆟on confirma􀆟ons and password reminders

 Inform you about offers, new arrivals, and promo􀆟ons

 No􀆟fy changes in policies or terms

 Improve website personaliza􀆟on

 Deliver orders placed by you

 Contact you for account-related ma􀆩ers

 Preserve records as required by law

Anonymous traffic informa􀆟on is used to analyse usage pa􀆩erns and improve site performance.

WHO DO WE SHARE YOUR INFORMATION WITH

We do not sell or rent your informa􀆟on to third par􀆟es except our agents and service partners.

Agents

We work with courier partners, logis􀆟cs providers, and payment processors strictly for order

fulfilment. These en􀆟􀆟es do not retain or misuse your informa􀆟on.

Alliance Partners

Informa􀆟on may be shared with partners working on behalf of Sweetynx.com to provide services.

Email addresses may be used for delivery confirma􀆟ons and service updates.

We may disclose informa􀆟on:

 When required by law

 To prevent fraud or illegal ac􀆟vi􀆟es

 To protect our legal rights

 With your explicit consent

We may share aggregated, non-personal data with adver􀆟sers.

SECURITY OF INFORMATION

We use SSL encryp􀆟on and industry-standard security measures to protect your informa􀆟on.

However, no system is 100% secure, and we cannot guarantee absolute security of data transmi􀆩ed

online.

For security concerns, contact: contact@sweetynx.com

COOKIES

Sweetynx.com uses cookies to enhance user experience, manage sessions, and ensure secure

shopping. You may disable cookies through browser se􀆫ngs, but some features may not func􀆟on

properly.

VOLUNTARY DISCLOSURE

Providing personal informa􀆟on is voluntary. Registra􀆟on is not mandatory, but some services require

it. You may opt in or out of promo􀆟onal communica􀆟on any􀆟me.

Service-related communica􀆟ons may s􀆟ll be sent as part of your account usage.

SECURITY PROCEDURES

Access to personal data is restricted to authorized personnel only. Servers are protected by firewalls

and password access.

By using this website, you agree that Sweetynx.com is not liable for data disclosure due to

unauthorized third-party ac􀆟ons beyond our control.

CORRECTION OF INFORMATION

You may correct or update your informa􀆟on online through your account dashboard.

POLICY UPDATES

Sweetynx.com reserves the right to update this Privacy Policy at any 􀆟me. Changes will be posted on

this page and become effec􀆟ve immediately.

CONTACT INFORMATION

􊸒􊸓 +91 93103 77264

􊸼􊸽􊸾􊸿􊹀􊹂􊹁 support@sweetynx.com

PAYMENT OPTIONS

You may pay using:

 Credit / Debit Cards (Visa, MasterCard, Amex)

 UPI / Net Banking

 Cash on Delivery (where applicable)

All payments are securely processed through cer􀆟fied payment gateways. Sweetynx.com does not

store card details or passwords.